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Coping with Air ports

Before this adventure I had only flown in Britain, to Glasgow and back and Norwich to and from Exeter.  My friend had never flown before.  Our worst experience was in Heathrow.  We had booked airport assistance because of various health issues. This meant we were separated from the rest of our party.  An airport worker was pushing a lady in a wheel chair and we were asked of we could walk for two minutes.  We said "Yes." but ended up following the wheelchair all the way to where we would join the plane.  We had asked for seats together but were allocated tickets several rows apart but were able to sit together, but not after some alarm. Once away from Heathrow things improved.  We were on a Swiss Air flight to Zurich.  We really liked Swiss Air and the service they gave and the tasty food supplied.  The change at Zurich for a flight to St Petersburg went smoothly and assistance was given. Again in Russia assistance was prompt.  It seems Heathrow needs to get its act together.The return flights eleven days later went well until we arrived at Heathrow.  We must have waited at least twenty minutes before our fellow passengers decided to walk to the place where there would be a buggy.  As they were seasoned traveller's we went with them and eventually found the buggy which took us to the carousel. After that we had a four hour car ride to home, which was all part of the service and in the cost of the holiday. We did get value for money and would go with Titan again.

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