This is found in Proverbs 15 verse 1. Try it and find out for yourself. If someone is aggressive towards you the temptation is to speak rudely back to them, but that just escalates the problem. Try to see things from their point of view. What is really making them angry? If you have wronged them then you should apologise. However they may be angry because a situation is making them afraid. Don't just look at the surface, but see what is troubling them. Maybe you can help them see things in a different light. Your soft answer will help them to relax and see through the difficulties to a solution.
I have written in previous posts about disasters. In the case of Concorde, decisions by people, plus other factors were directly to blame for the event. In the case of the Penlee disaster it may have been avoided if someone had made a better choice in the time beforehand and as a consequence brave men and the ship's crew and the captain and his family died. 9/11 was certainly the result of wicked men committing a terrorist act, but even in this there was heroism notably by another Cornish man, Rick Rescorla who helped many to safety and left it too late to help himself. In situations like this we see what the human spirit is capable of both good and evil. What of disasters that come on people because of the earth restless movement of tectonic plates. Often people live near volcanoes because the land is rich and fertile and they have the chance of a better life there when the volcano is resting. We cannot blame them for that but sometimes people become complacent...
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