This is found in Proverbs 15 verse 1. Try it and find out for yourself. If someone is aggressive towards you the temptation is to speak rudely back to them, but that just escalates the problem. Try to see things from their point of view. What is really making them angry? If you have wronged them then you should apologise. However they may be angry because a situation is making them afraid. Don't just look at the surface, but see what is troubling them. Maybe you can help them see things in a different light. Your soft answer will help them to relax and see through the difficulties to a solution.
First of all thanks to Fat Prophet for your interest. I see from your blog you are having trouble commenting. To get back to my assessed service. Criticism albeit constructive is harder for some to take than others. I felt a little crushed after my assessed service but then remembered I had recorded it on my dictaphone. I listened to it all through and although my assessors were quite right about me speaking a little quickly and rushing from item to item, I was actually very pleased with the content of my sermon and how I presented it. So I have decided to take heart. I highly recommend other trainees to record your services. You can hear your good points and your bad and there is no argument about it, it is all caught on the recorder.
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